The Quality of Our Training

We provide high quality training for each of our carers before ever putting them in front of a service user. A typical 3-day training period is described below. Note that the training of our carers is incredibly important to us, and excellence in all aspects of this training is the minimum we will accept.

Day One

The first day of training addresses the most basic issues and lays the groundwork for days 2 and 3. Topics covered include:

Documentation

  • Annual Leave
  • Sickness Policy
  • Quik Plan
  • Off Duty
  • Out of Hours /On-Call
  • Legal Documents and Recording
  • Communication
  • Majestik Care Handbook

GDPR

  • Social Media Policy
  • Lone Worker Policy
  • The GDPR Regulation
  • RQIA & NISCC Regulation & Standards Overview

Equality & Diversity

  • The Law of Northern Ireland
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Infection Control

  • COSHH
  • Food Safety
  • Food Hygiene
  • Cross Contamination
  • Personal Protective Equipment

Fire Safety

  • Fire Procedures When at a Service User’s Home
  • Preventive Measures

Safeguarding of Vulnerable Adults

  • Types of Abuse
  • What Constitutes as Abuse
  • Majestik Safeguarding Policy
  • How to Report Problems
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Day Two

Basic Life Support

  • All Relevant First Aid Procedures

Medication    

  • Administration
  • Legal Documents and Recording
  • Types of Medication

Dementia

  • Person inside

Restraint

  • Safeholds

Personal Care

  • Dignity and Respect
  • Personal Centred Care approach

Day Three

Manual Handling      

  • Practical
  • Theory

Completion of Induction     

  • Handbook
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What Our Client’s Say

“Dear Sam and all the girls, I would like to thank you very much for all the help and assistance that was so much appreciated when I broke my shoulder. I am recovering well but will keep you in mind should I have the misfortune to need any further help. With warm regards,”

Mrs M. C

“… The daughter in law of Mr & Mrs M, phoned me this morning to say the Carers from Majestik Home Care are great. They are extremely helpful and not rushing out the door which was their experience previously. Thanks.”

E Mullan (Social Work Practitioner, Community Discharge Service, Belfast Trust)

“Just wanted to thank one of your Carers – Sarah, for helping mum at Am call instead of leaving due to James not being there. Sarah stayed and cleaned the bathroom as James had been unwell in the bathroom before paramedics took him to hospital. Majestik Home Care staff go above and beyond.”

Ruth (Mr JA's daughter)

What our Carer’s say

“Thank u Sam, but a great team don’t work without a great boss and fantastic help 24/7… You have got this and it’s a pleasure to work for u al… Well done Sam…”

Jacqueline M - Care Team

“The staff in the office r also amazing and so nice to work for… it’s a pleasure… and I’m so thankful that they give me the opportunity…”

Sarah M - Care Team

” Someone asked me this morning how was I getting on in my new job. I was like OMG I luv it and am just saying that like it’s great.. so proud to be working here…”

Lynsey H - Care Team

“It really is … love … I’m really loving doing this job… it’s really rewarding seeing their wee faces wen u do things for them… and all the wee clients on the run r lovely people.”

Sarah M - Care Team

“I’ve said that from day one it’s so rewarding… it’s good to know we can help them … We are lucky to have a great job and we all work as a great team”

Jacqueline M - Care Team

“It really is so much more than a job. Doesn’t even feel like a job in fact, i’m really loving it.”

Samara - Care Team